Contact Us
Questions about a Renqorp™ piece, an order, delivery, or after-purchase support are welcome. Our customer support team will review your message and help identify the appropriate next step.
Qianhai Excellence Financial Center (Phase I),
No. 5109 Menghai Avenue, Nanshan Subdistrict,
Qianhai Shenzhen-Hong Kong Cooperation Zone,
Shenzhen, China
9:00 a.m.–6:00 p.m.
Pacific Time
Tell us what you need help with.
Renqorp™ brings together artisan-inspired accessories, botanical home objects, illustrated paper goods and creative studio pieces. Different materials and product types can sometimes call for different answers, so we prefer to review each question in context.
You can contact us before purchasing if you need clarification about a product, or after ordering if you need assistance with payment, shipping, tracking, returns or another order-related matter.
Please include your order number and the email address used at checkout. For an item that arrived damaged, incorrect or with another visible issue, clear photos or video can help us review the situation more efficiently.
Please contact us before mailing an item back. Our registered business address is not automatically the return warehouse for every order. Once an eligible return request is reviewed and approved, customer support will provide the appropriate return facility address and instructions for that order.
From discovering a piece to receiving it, good support belongs in the details too.